Return Policy
Last Updated:
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for all course enrollments. If you are not completely satisfied with your course purchase, you may request a full refund within 30 days of your enrollment date.
Eligibility for Refunds
To be eligible for a refund, you must request it within 30 days of your course enrollment date. Refund requests must be submitted through our contact form or by emailing us at help@xarlenoxedholea.world. Please include your enrollment details and reason for the refund request.
Refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider, but typically take 5-10 business days.
Non-Refundable Items
Certain items are not eligible for refunds, including consultation services that have been completed, downloadable materials that have been accessed more than 25% of the course content, and any third-party services or products purchased through our platform.
Partial Refunds
In some cases, partial refunds may be available if you have completed a portion of the course but are not satisfied. The refund amount will be calculated based on the percentage of course content accessed and the time elapsed since enrollment.
Refund Process
To request a refund, please contact us at help@xarlenoxedholea.world with the following information:
- Your full name and email address
- Course enrollment date
- Order number or transaction ID
- Reason for refund request
Once we receive your refund request, we will review it and respond within 5 business days. If approved, your refund will be processed within 5-10 business days to your original payment method.
Installment Plans
If you purchased a course using an installment plan, refunds will be calculated based on the total amount paid at the time of the refund request. Future installment payments will be cancelled upon approval of the refund.
Course Access After Refund
Upon approval of a refund, your access to the course materials will be revoked immediately. You will no longer be able to access course content, downloadable resources, or community forums associated with the refunded course.
Disputes and Chargebacks
We encourage you to contact us directly if you have any concerns about your purchase before initiating a chargeback with your payment provider. Chargebacks may result in the permanent suspension of your account.
Special Circumstances
We understand that special circumstances may arise. If you have a unique situation that falls outside our standard refund policy, please contact us at help@xarlenoxedholea.world, and we will review your case on an individual basis.
Changes to This Policy
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting on this website. The policy in effect at the time of your purchase will apply to your refund request.
Contact Us
If you have questions about our Return Policy or need assistance with a refund request, please contact us at help@xarlenoxedholea.world or visit our contact page for more information.